Resolving Conflict, Reconciling Relationships
Become more aware of your style of dealing with conflict: your strengths and limitations. Identify practical ways to minimize or prevent conflicts from escalating. Learn a constructive process for not only resolving conflicts but also fostering healing and reconciliation among people, if needed.
Personality Differences at Work: Valuing and Using Them Well
(Based upon the Myers-Briggs Type Indicator)
Better understand your own and others’ differences in perception, decision-making, energy flow, and ways of interacting with the outer world. Explore the ways these differences influence individual styles of leadership, communication, problem solving, team building, conflict resolution, and ways of dealing with change and stress. Build upon the strengths and move beyond the limitations of one’s own temperament and help others to do the same. Learn how to use differences among coworkers to complement rather than frustrate relationships, leadership and work.